Depot Manager


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2020-01-21 14:10:501970-01-01 Tiger Rec
Job Type Permanent full-time
Location West Bromwich
Area Midlands, UK West Bromwich
Sector ManagementConstructionSales & Marketing
Salary Competitive
Start Date ASAP
Advertiser Aine Brown
Job Ref 192BR - Depot Manager
Job Views 103
Description
Description :

Management of the hire desk function to ensure customer enquiries are handled efficiently enabling maximum conversion into hire and sales transactions.

 

  • Management of workshop team to ensure fast turnaround of equipment within company standards.
  • Management of transport resources, including vehicle maintenance and compliance with VOSA directives, to best fulfil customer delivery and collection expectations.
  • Controlling stock, purchasing and fleet management and identifying additional potential revenue.
  • Ability to maximise depot P&L revenues to achieve depot budgets.
  • Visiting customers directly when required to provide technical advice, resolve queries and build strong relationships.
  • Producing accurate administration of company documentation, reporting and M.I.
  • Maintenance of a strong health and safety culture within the depot providing a safe, secure and compliant workplace for staff and customers at all times.   
  •  

About The Company :
Our client is an ambitious and fast-growing company with over 430 branches in 11 European countries. As an organisation that employs more than 4000 people, they are known for their creative and enterprising spirit and, more importantly, for the opportunities that we offer in the area of career development.
Required Qualifications, Skills and Experience :
We are looking for a new colleague who can fit well into our client's Rental culture. What you can do is important, yet who you are and how you do your work is a lot more valuable to us. That said, we would like you to:

Have at least 5 years’ experience of working within a similar customer facing management role.
Has a proven expertise in providing outstanding face to face customer service.
Ideally be recently experienced within the tool/plant hire industry and able to demonstrate a sound working knowledge of Surveying Equipment and Machine Control Solutions Industry knowledge/experience within construction or civil engineering can also be considered.
Have strong and diplomatic leadership and team management skills with the ability to coordinate and manage a busy depot of circa staff.
Able to effectively build and maintain relationships within the wider business.
Be customer service and sales focused, supporting and complimenting the efforts of our field sales team in establishing our clients rental as the supplier of choice for tool and equipment hire.
Be commercially and financially astute.
Able to calmly and pragmatically solve problems by seeking logical and effective solutions.
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